Terms and Conditions

1. The Service

Cvida is an online platform that allows registered Users to create, customize, preview and download CVs (curriculum vitae) and related career documents using a selection of templates, editor tools and import features.

Certain features of the Service are made available free of charge. Other features - including but not limited to downloading documents as PDF, accessing certain premium templates and removing usage limits - require either a one-time payment or an active monthly subscription, as described in Article 5.

Cvida processes your personal data in accordance with our Privacy Policy and the applicable data-protection legislation (see Article 8). You are advised to read the Privacy Policy before using the Service.

2. Rules of Use

Accounts are strictly personal and non-transferable. You may not sell, lease, share or otherwise make your account available to any third party.

You agree not to use Cvida for any purpose that is contrary to Romanian, European Union or other applicable laws and regulations. This includes, without limitation, uploading or distributing content that is unlawful, defamatory, threatening, obscene, infringing on intellectual-property or other third-party rights, or otherwise harmful.

If the Company becomes aware of, or receives a credible complaint about, any breach of these rules, it may take any measure it considers reasonable to put an end to the breach, including by limiting access to the Service, suspending or terminating your account, and reporting the matter to the competent authorities.

The Company is entitled to take any measure it considers necessary to protect its infrastructure, its Users or third parties from threats such as viruses, malware, abusive scripts, data exfiltration, denial-of-service attacks, excessive use of resources or any other activity that endangers the proper functioning of the Service.

You are solely responsible for the accuracy, completeness and lawfulness of the information you enter into Cvida, including the text of any CV or cover letter, photographs, contact details and any other material you upload or store via the Service.

The Company is entitled to report any established criminal offence to the competent authorities and to indemnify itself, where legally allowed, against third-party claims arising from content uploaded by you.

3. Availability and Maintenance

The Company makes reasonable efforts to keep Cvida available, but does NOT guarantee any specific level of availability, uptime or absence of errors. Cvida may be unavailable, in whole or in part, at any time and without prior notice, including due to maintenance, technical issues, software updates, third-party service failures, security incidents or events of force majeure.

Maintenance may take place at any time, even where this leads to a temporary limitation or full interruption of availability. Where reasonably possible, scheduled maintenance will be announced in advance via the Cvida website or by email; however, the Company is not obliged to provide such advance notice.

The Company may add, modify, restrict or remove features of Cvida at any time, at its sole discretion. While User feedback is welcome, the Company alone decides which changes are implemented and when.

The Company is not liable for any loss or damage resulting from periods of unavailability, slow performance, data loss or any other interruption of the Service, except as expressly provided in Article 7.

4. Intellectual Property

Cvida - including its name, brand, logo, templates, software, source code, layouts, designs, illustrations, copywriting, databases and any other content created by or licensed to the Company - is and remains the exclusive intellectual property of Meta Arc Software S.R.L. or its licensors. No part of the Service may be copied, reproduced, distributed, modified, decompiled, reverse-engineered, scraped, made available or otherwise exploited without the prior written consent of the Company, except where expressly permitted by mandatory law.

Content that you upload to or create through Cvida (such as the text of your CV, your photograph or any custom data) remains your property. By uploading or creating such content, you grant the Company a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, process, display and otherwise use that content strictly for the purpose of providing and improving the Service.

You may revoke this licence at any time by deleting the relevant content from your account or by terminating your account. Deletion does not affect any processing that has already lawfully taken place before the deletion request.

Any feedback, suggestion or idea that you choose to send to the Company (other than information you expressly mark as confidential) may be used by the Company freely, indefinitely and without compensation for any purpose related to Cvida.

The Company will not access the content stored in your account (such as private CV data) except where strictly necessary to provide the Service, to enforce these Terms, or where required by a legal obligation or court order. Where the Company must access such content, it will make reasonable efforts to limit its access to what is necessary.

5. Pricing, Payments and Subscriptions

Cvida offers paid features under two models: (a) one-time purchases, such as PDF download packs, which grant a fixed number of downloads valid for a stated period; and (b) a recurring monthly subscription, which grants unlimited use of subscriber features while the subscription is active.

The prices in force at the moment of purchase are those displayed on the Cvida website and on the checkout screen. Prices may be modified in accordance with Article 9.

All payments are processed by a third-party payment service provider (currently Stripe). By providing your payment details, you authorise the Company and its payment processor to charge the chosen payment method for the applicable fees.

MONTHLY SUBSCRIPTIONS. The subscription is billed monthly, in advance. The subscription automatically renews every month for an additional one-month period, on the calendar day corresponding to your initial subscription date, until you cancel it. Each renewal is charged to the payment method on file at the time of renewal.

CANCELLATION OF SUBSCRIPTION. You can cancel your subscription at any time, free of charge, directly from the Payments section of your Cvida account. To prevent the next renewal, cancellation must be made BEFORE the start of the new billing period; otherwise the next monthly fee will be charged in the normal way. After cancellation, you keep access to subscriber features until the end of the current paid period; no partial refund is granted for the unused portion of that period.

PAYMENTS ARE NON-REFUNDABLE. All payments - whether for a one-time purchase or for a subscription period - are FINAL and NON-REFUNDABLE, except where a refund is strictly required by mandatory applicable law. By completing your payment you expressly request the immediate supply of digital content / services and you expressly acknowledge that, in accordance with Article 16(m) of Directive 2011/83/EU as transposed into Romanian law by Government Emergency Ordinance no. 34/2014, your statutory right of withdrawal does not apply once performance of the contract has begun.

If a payment cannot be collected (for example because the card is declined, has expired or there are insufficient funds), the Company may suspend access to paid features and downloads until payment is successfully completed. Repeated payment failure may lead to termination of your subscription.

Invoices, where issued, are made available electronically. You agree to receive electronic invoices in accordance with Romanian fiscal legislation.

6. Account Management and Termination

You may delete your account at any time from the account settings page. Deleting your account terminates these Terms and ends your right to use paid features, save CVs or download documents through Cvida.

Deletion of your account, cancellation of your subscription or any other termination by you does NOT entitle you to a refund of any fees already paid (see Article 5).

The Company may suspend or terminate your account at its sole discretion in case of a serious or repeated breach of these Terms, fraudulent activity, abusive use of the Service, non-payment, or where required by a legal or regulatory obligation.

After termination of your account or your subscription, you may continue to use the documents you have already downloaded for your own personal job-application purposes; however, you are no longer entitled to use the Cvida templates, layouts, editor or other paid features through the Service.

7. Liability

To the maximum extent permitted by law, the total aggregate liability of the Company arising out of or in connection with these Terms or your use of Cvida is limited to the total amount actually paid by you to the Company in the three (3) months immediately preceding the event giving rise to the liability.

The Company is NOT liable for any indirect, incidental, special, punitive or consequential damages, including but not limited to loss of profit, loss of business, loss of job opportunities, missed interviews, loss of data, loss of goodwill, reputational damage, or any damage resulting from business interruption - whether based on contract, tort, negligence, strict liability or any other legal theory.

The Company is not liable for any damage caused by events of force majeure or any other circumstances beyond its reasonable control, including without limitation: failures of the internet, telecommunications networks or any third-party service (including the payment processor); power outages; cyber-attacks; strikes; pandemics; war; civil unrest; acts or omissions of public authorities; or natural disasters.

Cvida is a self-service tool. The Company makes no representation or guarantee regarding the outcome of your job search, the number of interviews you may receive or any hiring decision; success depends on many factors outside the Company's control. The Company does not provide professional career, legal, financial, tax or migration advice through the Service.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under mandatory Romanian law.

8. Data Protection

Meta Arc Software S.R.L. acts as data controller in respect of personal data processed through Cvida. Processing is governed by Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR"), Romanian Law no. 190/2018 and other applicable Romanian legislation.

Detailed information about the categories of personal data we process, the purposes and legal grounds, the retention periods, the recipients and your rights as a data subject (including the rights of access, rectification, erasure, restriction, portability, objection and the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing - ANSPDCP) is set out in our Privacy Policy.

9. Changes to the Terms and to Prices

The Company may modify these Terms and/or the prices applicable to Cvida from time to time, to the extent permitted by law.

Material changes to these Terms or to subscription prices will be announced on the Cvida website at least thirty (30) days before they come into effect, so that you have the opportunity to take note of them. Changes to the prices of one-time purchases may take effect immediately and apply only to purchases made after the change.

If you do not agree with a change, you may cancel your subscription before the change takes effect. Continued use of Cvida after the effective date of the change will be deemed acceptance of the modified Terms and/or prices.

10. Miscellaneous

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with Romanian law.

Any dispute arising out of or in connection with these Terms that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the competent Romanian courts in the district where the Company has its registered office, except where mandatory consumer-protection rules require otherwise.

Where these Terms require a communication to be made "in writing", this requirement is also met by communication by email or through Cvida, provided that it can be reasonably established that the message originates from the alleged sender.

If any provision of these Terms is held to be invalid or unenforceable by a competent court, the remaining provisions will remain in full force and effect, and the invalid provision will be replaced by a valid provision that approximates the original intent as closely as possible.

The Company is entitled to transfer its rights and obligations under these Terms, together with the personal data lawfully processed in connection with the Service, to a third party in the context of a merger, acquisition, sale of assets or transfer of business activity, subject to applicable data-protection rules.